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_dreamer_
Aspiring Expert
478 Views
Message 11 of 20

Re: incorrect package shown on MYBT

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Thanks Johnc2

No hurry, Olga has already confirmed nothing is outstanding on the account, it's just to tie everything up.

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_dreamer_
Aspiring Expert
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Message 12 of 20

Re: incorrect package shown on MYBT

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Hi Olga

Latest copy received this morning....... Thank​ you

 

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JohnC2
Moderator
Moderator
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Message 13 of 20

Re: incorrect package shown on MYBT

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Hi @_dreamer_ Thanks for the update and trust all is sorted now?

 

Cheers

John

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_dreamer_
Aspiring Expert
447 Views
Message 14 of 20

Re: incorrect package shown on MYBT

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All sorted. Thanks

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DavidM
Moderator
Moderator
440 Views
Message 15 of 20

Re: incorrect package shown on MYBT

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Thanks for letting us know @_dreamer_. Glad we were able to help with this.

 

Cheers

 

David

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_dreamer_
Aspiring Expert
420 Views
Message 16 of 20

Re: incorrect package shown on MYBT

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Hi all

May I ask a very quick question, if we add TV , will it undo all the work Olga did on our account , ie discounts etc.?

Thanks

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DanielS
Moderator
Moderator
406 Views
Message 17 of 20

Re: incorrect package shown on MYBT

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Hi @_dreamer_,

 

As long as the order is solely for BT TV and it isn't a new bundled deal then all should be good to go. A bundled deal usually gives you a special offer for taking up more than one product such as line, broadband and TV.

 

If you need a hand placing the order, let me know.

 

Thanks

 

DanielS

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_dreamer_
Aspiring Expert
386 Views
Message 18 of 20

Re: incorrect package shown on MYBT

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Hi

I'm not 100% certain how Olga set it up  in order to get the discounts but what we were looking at was ordering  Entertainment plus together with BT sport .  Is it doable or do I lose the discounts?

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PaddyB
Moderator
Moderator
383 Views
Message 19 of 20

Re: incorrect package shown on MYBT

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Hi @_dreamer_,

 

If you are only adding BT TV and Sport, then it won't affect any discount you have on the Broadband package. If there is any change you should get confirmation as part of the order process.

 

Thanks

 

PaddyB

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_dreamer_
Aspiring Expert
375 Views
Message 20 of 20

Re: incorrect package shown on MYBT

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Now ordered, thanks everyone

 

 

 

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