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graque
Beginner
329 Views
Message 1 of 3

internet keeps dropping

i have been having this problem for over 4 weeks . having to keep resetting the hub over and over again have tried getting bt to sort it but still after to engineers we still having the same problem  i dont think bt have a clue how to fix it , it is surpose to be infinity 

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2 REPLIES 2
john46
Distinguished Sage
323 Views
Message 2 of 3

Re: internet keeps dropping

Hi could you give more details of your problem why do you have to keep restarting your hub is your connection to the Openreach modem stable
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scottyg35
Contributor
290 Views
Message 3 of 3

Re: internet keeps dropping

It could be the hh3 iv just had mine replaced due to it being faulty and having to reset the modem due to internet drop outs. Tell them to send you a new hub although the engineer should have swooped it over when they came out before as they carry hh3 on the van.
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