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abinlid
Beginner
264 Views
Message 1 of 6

ip profile stuck, maybe!

Hi all newbie here, after a lot of wasted time on the phone trying to sort the problem, i did some googling and found the forum. I think my ip profile may need resetting and was wondering if this is the problem. I think i have included the relevent info.

 

Download speedachieved during the test was - 305 Kbps  For your connection,

the acceptable range of speeds is 50-500 Kbps

Additional Information:  Your DSL Connection Rate :6688 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)  IP Profile for your line is - 350 Kbps

 

ADSL Line Status Connection Information Line state:

Connected Connection time: 0 days, 05:49:36

Downstream: 6.531 Mbps

Upstream: 448 Kbps  

ADSL Settings VPI/VCI: 0/38

Type: PPPoA Modulation: G.992.1 Annex A

Latency type: Interleaved

Noise margin (Down/Up): 14.9 dB / 26.0 dB

Line attenuation (Down/Up): 21.1 dB / 12.0 dB

Output power (Down/Up): 19.9 dBm / 12.1 dBm

FEC Events (Down/Up): 0 / 0 CRC Events (Down/Up): 1 / 0

Loss of Framing (Local/Remote): 0 / 0

Loss of Signal (Local/Remote): 0 / 0

Loss of Power (Local/Remote): 0 / 0

HEC Events (Down/Up): 0 / 0

Error Seconds (Local/Remote): 1 / 0

 

Many thanks Aaron

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5 REPLIES 5
gouldyyyy
Aspiring Contributor
254 Views
Message 2 of 6

Re: ip profile stuck, maybe!

You need to wait for at least 3 and up to 5 days of stable uninterrupted connection time in order to allow the profile to rise.
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Keith_Beddoe
Distinguished Sage
Distinguished Sage
253 Views
Message 3 of 6

Re: ip profile stuck, maybe!

deleted

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john46
Distinguished Sage
251 Views
Message 4 of 6

Re: ip profile stuck, maybe!

hi yes your IP profile is low at 350k but not stuck your connection time is only 5 hours + you need to maintain a stable connection with no restarts of your hub for the next 3/5 days and it will rise automatically
abinlid
Beginner
248 Views
Message 5 of 6

Re: ip profile stuck, maybe!

the connection has only been 5 hours due to being told to reset the router, is it still worth waiting another 3-5 days as its been slow for nearly a week so far,

 

 

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john46
Distinguished Sage
246 Views
Message 6 of 6

Re: ip profile stuck, maybe!

hi every time the router is reset that will reset the time clock again to reset your profile it is very important not to restart the hub at all  you have to have a minimum of 3 days stable connection before a manual reset can be done by the forum mods just be paitent and wait is the best option 

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