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DerekB9
Aspiring Contributor
587 Views
Message 1 of 7

is this ok

so i tried the test socket and the errors have dropped massively

 

 

its lucky i didn't ring a engineer

 

ADSL Line Status
Connection Information
Line state:Connected
Connection time:0 days, 02:36:40
Downstream:9.462 Mbps
Upstream:1.016 Mbps
 
ADSL Settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.5 Annex A
Latency type:Interleaved
Noise margin (Down/Up):3.0 dB / 5.1 dB
Line attenuation (Down/Up):34.1 dB / 20.0 dB
Output power (Down/Up):20.4 dBm / 12.6 dBm
FEC Events (Down/Up):3351029 / 37989
CRC Events (Down/Up):247 / 52711
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
HEC Events (Down/Up):947 / 295639
Error Seconds (Local/Remote):114 / 18618
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6 REPLIES 6
imjolly
Distinguished Sage
Distinguished Sage
583 Views
Message 2 of 7

Re: is this ok

connection speed far better in test socket so you have a problem with your internal wiring.  however your stats show large numbers of crc/hec errors and error seconds for only 2hrs connected suggesting there is still a line noise problem

 

did you try quiet line test from test socket?



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john46
Distinguished Sage
575 Views
Message 3 of 7

Re: is this ok

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DerekB9
Aspiring Contributor
552 Views
Message 4 of 7

Re: is this ok

I tried the line test and heard a buzzing noise which fluctuated in volume

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imjolly
Distinguished Sage
Distinguished Sage
537 Views
Message 5 of 7

Re: is this ok

then you need to report a phone fault not broadband and once that's fixed broadband will improve

phone faults



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01whylove
Beginner
499 Views
Message 6 of 7

Re: is this ok

ya that was a good speed

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john46
Distinguished Sage
484 Views
Message 7 of 7

Re: is this ok

01whylove

the poster has a line fault nothing to do with speed
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