cancel
Showing results for 
Search instead for 
Did you mean: 
lesz42
Beginner
439 Views
Message 1 of 4

leaving oneplan/plus inclusive /option 2

hello there

 

i need some help on leaving BT, and need to find out charges, that are connected to the "oneplan plus" cannot find details!

 

spoke to paul at the call centre, and he said that there would be a £75 charge for leaving broadband ( end date 8th of march)

 

and to leave the call plan ( 21st of feb) a £10 charge, so am i correct in saying the charges are the only charges that would have to be paid? or would BT tack on a load more, without saying at a later date?

 

please help!

 

 

 

charles

 

0 Ratings
3 REPLIES 3
Distinguished Guru
431 Views
Message 2 of 4

Re: leaving oneplan/plus inclusive /option 2

Hi.

There is a £30 cease charge on the broadband unless you request and use a MAC Code and transfer your broadband to anothert supplier.

Not sure about any other charges.

toekneem

(EASBF)

0 Ratings
lesz42
Beginner
415 Views
Message 3 of 4

Re: leaving oneplan/plus inclusive /option 2

so far been quoted £70 ( call to BT) or £100 ( live chat) to stop BB, and i quote

 

the broadband is in contract until 08.03.12 and the line 22.02.12
user says:10:02:23 AM [00:06:07]
and what charges in TOTAL for leaving this month?
BT says:10:02:25 AM [00:06:09]
to stop the broadband will cost approx £100.00
BT says:10:02:53 AM [00:06:37]
and to stop the line approx £10.00
0 Ratings
Distinguished Guru
412 Views
Message 4 of 4

Re: leaving oneplan/plus inclusive /option 2


@lesz42 wrote:

so far been quoted £70 ( call to BT) or £100 ( live chat) to stop BB, and i quote

 

the broadband is in contract until 08.03.12 and the line 22.02.12
user says:10:02:23 AM [00:06:07]
and what charges in TOTAL for leaving this month?
BT says:10:02:25 AM [00:06:09]
to stop the broadband will cost approx £100.00
BT says:10:02:53 AM [00:06:37]
and to stop the line approx £10.00

Hi.

You can try working it out for yourself:

http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentF...

 

and like I have said, there is also the £30 cease charge. This is a charge levied on all ISP's.

 

http://www.productsandservices.bt.com/consumerProducts/dynamicmodules/pagecontentfooter/pageContentF...

toekneem

(EASBF)

0 Ratings