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mattuk11
Newbie
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Message 1 of 2

moving home

i signed up for bt broadband a few months ago and when i was on the phone ordering it i told the sales guy i was thinking of moving in a month or two and asked if there would be a charge for moving my broadband to the new house, he said no there wasnt but now ive just tried to use the moving home thing on this site and it says theres a connection fee and to ring a 0800 number. was the sales guy just talking s*&t

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1 REPLY 1
Distinguished Sage
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Message 2 of 2

Re: moving home

There will be an installation charge if the house you are moving to does not have an active bt phone line the charge is for installing the line
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