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moving to infinity enabled area but engineer appointment put back...

Hi there,


I am moving to an area next week and it is infinity enabled and I got all the dates for the engineer install which shoud of been the 2nd.. then it got moved until the 8th and now it is the 16th... now I have rang BT and they checked with open reach and the reason for this is external engineering work that open reach need to do .. I did not really get much information but I was just wondering what could be the problem? obviously there is a phone line already in my new house and the cabinet is less than 50 meters away but any ideas what the hold up could be? they are meant to be giving me a ring open reach to tell me more details..




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