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Aspiring Contributor
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Message 1 of 2

my account has stopped showing any Broadband usage

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When I log into my account I can view my recent phone calls OK

When I select Broadband, no data shows. Last month was fine - graph of usage updating regularly (although usually about 3 days behind).

We have had major disruption to our broadband service recently (2 outages for over 12 hours each for most of South and Mid Wales) - could this have had anything to do with it?

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1 REPLY 1
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Aspiring Contributor
288 Views
Message 2 of 2

Re: my account has stopped showing any Broadband usage

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Doesn't show usage there anymore - now have to click "broadband" (under my products).

Sorry for raising it in the first place!

Problem fixed

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