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billy06
Aspiring Contributor
447 Views
Message 11 of 16

Re: my infinity is suffering from a slow death

yes i have been reading about the no shows, i have also had a price of £88 to buy out of the rest of my contract so that is an option 

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billy06
Aspiring Contributor
412 Views
Message 12 of 16

Re: my infinity is suffering from a slow death

engineer has been, very nice chap a credit to the company, a port reset has been done, so back to training, hopefully after 14 days all will be well again

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ptan
Aspiring Expert
374 Views
Message 13 of 16

Re: my infinity is suffering from a slow death

Excellent

 

Fingers crossed you will see an improvement.

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billy06
Aspiring Contributor
352 Views
Message 14 of 16

Re: my infinity is suffering from a slow death

none as yet, now in the evenings its unusable , the engineer said the line was not perfect, but should not be causing the issues, but the port reset was the thing he had to do first, i now have to wait 14 days and if no improvement call back, great another engineer visit, another half day off work, more expense, oh well it was good while it lasted.

posted from mobile 

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ptan
Aspiring Expert
303 Views
Message 15 of 16

Re: my infinity is suffering from a slow death

Hi

 

That's really bad. For the profile range you are getting I would not have expected any "stabilisation" as you are nearly on the top whack.

 

Hopefully, a MOD may be able to help with getting this resolved.

 

ptan

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billy06
Aspiring Contributor
286 Views
Message 16 of 16

Re: my infinity is suffering from a slow death

yes i enjoyed nearly top wack a very stable low 70s down and 18 up for 18 monthsbut that is just a distant memory now 

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