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jaydenblue
Newbie
1,073 Views
Message 1 of 3

my landline is not working !!

ive noticed that over a week or so my landline has not been working ! i dont use it that often but do now and again ..i have my own landline phone and a hub phone (i never use it )well people can hear me when i pick up the phone but i cannot hear them ..i thought it was a fault with my landline phone however i connected the hub phone as i never use it and surely they both cant be not working ? there is a dialing tone but when try and ring any number even 150 it does not ring or connect ..i have seen if there is a fault with my phone via the online service which says there isnt and to ring ...hmmm how can i ring i dont have a landline ?? ive checked the socket and the plug that seems fine ...please help

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2 REPLIES 2
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seasider40
Aspiring Contributor
1,066 Views
Message 2 of 3

Re: my landline is not working !!

You can report it from a phone box if you have one nearby

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Community Manager
Community Manager
1,052 Views
Message 3 of 3

Re: my landline is not working !!

Hi jaydenblue, Welcome to the forum. You can report the fault online at www.bt.com/fault or by emailing in your forum username and BT account details to our forum mod queue. Click on my profile to get our email address. Thanks, Stephanie
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