cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
Highlighted
146 Views
Message 1 of 3

netprotect plus

trying to install netprotect plus on another laptop, but during installation a mcafee window pops up asking me to log into my account to continue. my bt login does not work and i do not recollect doing this when i first installed on another laptop. any ideas?

0 Ratings
2 REPLIES 2
Highlighted
Distinguished Sage
Distinguished Sage
132 Views
Message 2 of 3

Re: netprotect plus

I wouldn't bother trying, McAfee has a very poor reputation. There are better free AVs out there.

0 Ratings
Highlighted
Distinguished Sage
Distinguished Sage
120 Views
Message 3 of 3

Re: netprotect plus

My advice and that of others on the forum would be not to install BTNetprotect. It can cause problems on some computers and is a resource hog. Do a search of the forum to see the problems. There are far better free antivirus programs available such as Avast Free and AVG Free.

 

If you do want to install it, it should be done through MyBT. Have you had McAfee previously installed on the laptop. If you have you need to remove it and use the McAfee removal tool after restarting your computer. See link.

 

http://service.mcafee.com/FAQDocument.aspx?id=TS101331

 

Once you have done that try re-installing BTNetprotect from MyBT.

0 Ratings