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Contributor
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Message 1 of 4

no confirm email

i ordered infintiy on sunday and i was just reading the email that bt sent right at the time of order saying, if no email in 4-5days, to contact them, or if the order isnt up on order tracker 24-48 hours to contact them

not email so far and there there is nothing in my track order 

 

so im just wondering does this mean anything, or should i wait, install day is tuesday 8th

im working all day tomorow, so cant phone then, not sure if i can phone on sunday ? and monday is a holiday.

 

any advice?

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Distinguished Sage
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Message 2 of 4

Re: no confirm email

Sales will be open Sunday and Monday.
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Contributor
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Message 3 of 4

Re: no confirm email

Well after trying to contact bt all weekend, I finally got sorted, the order didn't go through at all, so no new infinity for tomorrow sadly But I will have for the 15th and at a low price for the hassle, so don't trust ordering of there website but phone up and get discount lol
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Contributor
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Message 4 of 4

Re: no confirm email

since upgrading iv now lost my anytime calls is this normal? my bt, says i only had evenings and weekends
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