@jimyh wrote:
Hello all, i have searched the internet but cannot find the answer i need. basically i am using the London Fire Brigade website and they have send me a reminder E-mail, however i am not receiving them. LFB have stated that their system is working and that it must be my end. Anyone have any ideas on filters or other check boxes i should look at. i should also mention that i use outlook 2013 to receive my emails. This being said i have logged on directly to BT and still no luck.
Thanks in advance.
James
p.s. i receive e-mails from elsewhere.
Hi, welcome to the forums.
This sort of issue is being reported quite regularly. It's almost certainly a BTinternet issue.
I suggest you create a gmail account and use that. You can fairly easily add the account to outlook 2013.