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Beginner
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Message 1 of 2

not receiving email from London Fire Brigade

Hello all, i have searched the internet but cannot find the answer i need. basically i am using the London Fire Brigade website and they have send me a reminder E-mail, however i am not receiving them. LFB have stated that their system is working and that it must be my end. Anyone have any ideas on filters or other check boxes i should look at. i should also mention that i use outlook 2013 to receive my emails. This being said i have logged on directly to BT and still no luck.

 

Thanks in advance.

 

James

 

p.s. i receive e-mails from elsewhere.

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Distinguished Guru
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Message 2 of 2

Re: not receiving email from London Fire Brigade


@jimyh wrote:

Hello all, i have searched the internet but cannot find the answer i need. basically i am using the London Fire Brigade website and they have send me a reminder E-mail, however i am not receiving them. LFB have stated that their system is working and that it must be my end. Anyone have any ideas on filters or other check boxes i should look at. i should also mention that i use outlook 2013 to receive my emails. This being said i have logged on directly to BT and still no luck.

 

Thanks in advance.

 

James

 

p.s. i receive e-mails from elsewhere.


Hi, welcome to the forums.

 

This sort of issue is being reported quite regularly. It's almost certainly a BTinternet issue.

 

I suggest you create a gmail account and use that. You can fairly easily add the account to outlook 2013.

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