hi, hopefully someone can help me... I am unable to order bt sport online even though I am a full bt phone/unlimited broadband/vision subscriber! when I enter my account number and phone number it says that I do not have the correct subscription to recieve bt sports (I know I need to pay £10 for a viewing card for my black vision+ box), although I know that I should be able to recieve it for free. Upon looking into mybt and my account my bills show the phone/bb/vision payments, but under the my tv tab, there is no wording confirming that I have bt vision, unlike the phone and bb headers, which say which services I pay for! could this be the reason that the online process will not enable me to order? I have been with bt for a few years and too be honest have had lots of problems so this isn't surprising, although once again it is very frustrating!