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geritas1
Beginner

‎04-01-2017 18h10 - edited ‎04-01-2017 18h13

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Message 1 of 2

parental controls have blocked my wifi

on friday night i activated parental controls and by mistake the filter was set to strict, on trying to change this to light i was advised 24 hours since then the option to ammend them has gone, after several wasted chats to india and a case thats been logged to a guy i wasnt convinced knew my issue i was advised 5 days, i have no wifi and as a family of 6 this is already costing me. nothing but problems upto now with bt since joining a few months back

HELP!!

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1 REPLY 1
NeilO
Moderator
Moderator

on ‎06-01-2017 20h27

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Message 2 of 2

Re: parental controls have blocked my wifi

@geritas1 Thanks for posting, I'm sorry to see you're having issues turning the parental controls off. Did the help desk get that sorted for you? If you need any help with this please use the 'click here to contact the mods' link in my forum profile to send in your details. You can find the link by clicking on my username.

Thanks

Neil

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