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joofficer
Beginner
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Message 1 of 2

phone line fault

I have had a phone line fault and notice now on my bill that there are calls made from my number to numbers I have never called it says to phone bt billing but I cant because they are not going to repair the line until the 6th Jan anyone else had this problem

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1 REPLY 1
Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: phone line fault

Ring your phone line from a mobile or another phone, and see if anyone answers. If they do, then you may have a crossed line.

When you phone does start working, dial 1470 17070 and see if the number that is read to you, matches your phone number.

 

Remember also, BT can arrange for a free divert of incoming calls, to a phone or mobile number you choose.

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