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Message 1 of 2

phone line stolen and BT can't solve problem!!

Tweeting without any feedback. This is crazy! Need help!

 

@BTCare now transferred to another queue. Is there an answer out there or am I #waitingforGodot?

 

@BTCare still on the phone. every time transferred to new department they don't understand my problem. feel like #GroundhogDay

 

@BTCare 40 minutes on hold, finally an answer. Except the agent puts me on hold and starts me again at the start of the queue! Ridiculous!

@BTCare No phone/internet service for 4 weeks, no action taken by BT. Can't believe starting over from scratch! Wishing had another option!

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Message 2 of 2

Re: phone line stolen and BT can't solve problem!!

As this is a forum not Twitter, can you tell us what the problem is? Perhaps then we can help?
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