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Aspiring Expert
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Message 1 of 14

ping increased but still on fast?

1. Product name:BT Home Hub
2. Serial number:+068340+NQ41749822
3. Firmware version:Software version 4.7.5.1.83.8.130.1.17 (Type A) Last updated 02/08/14
4. Board version:BT Hub 4A
5. ADSL uptime:1 days, 06:14:29
6. Bandwidth:448 / 7264
7. Data sent/received:759.0 MB / 3.1 GB
8. Broadband username:bthomehub@btbroadband.com
9. BT FON:Yes
10. 2.4 GHz Wireless network/SSID:BTHub4-WGP8
11. 2.4 GHz Wireless connections:Enabled (802.11 b/g/n (Recommended)) 20 MHz, WPS enabled
12. 2.4 GHz Wireless security:WPA and WPA2
13. 2.4 GHz Wireless channel:Automatic / 11
14. 5 GHz Wireless network/SSID:BTHub4-WGP8
15. 5 GHz Wireless connections:Enabled (802.11 n 40 MHz (Recommended)) 20/40 MHz, WPS enabled
16. 5 GHz Wireless security:WPA2
17. 5 GHz Wireless channel:Automatic / 40
18. Firewall:Default
19. MAC Address:40:f2:01:1e:82:b0
20. VPI/VCI:0 / 38
21. Modulation:G.992.1 Annex A
22. Latency type:Fast
23. Software variant:-

 

 

 

Microsoft Windows [Version 6.1.7601]
Copyright (c) 2009 Microsoft Corporation. All rights reserved.

C:\Users\JAMES>ping google.com

Pinging google.com [216.58.210.14] with 32 bytes of data:
Reply from 216.58.210.14: bytes=32 time=39ms TTL=52
Reply from 216.58.210.14: bytes=32 time=38ms TTL=52
Reply from 216.58.210.14: bytes=32 time=39ms TTL=52
Reply from 216.58.210.14: bytes=32 time=39ms TTL=52

Ping statistics for 216.58.210.14:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 38ms, Maximum = 39ms, Average = 38ms

C:\Users\JAMES>

 

 

 

 

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13 REPLIES 13
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Aspiring Expert
362 Views
Message 2 of 14

Re: ping increased but still on fast?



Tracing route to google.com [216.58.210.14]
over a maximum of 30 hops:

1 2 ms 2 ms 2 ms BThomehub.home [192.168.1.254]
2 32 ms 32 ms 32 ms 217.47.251.186
3 31 ms 32 ms 33 ms 217.47.251.193
4 32 ms 33 ms 32 ms 213.1.69.22
5 33 ms 32 ms 32 ms 31.55.165.215
6 76 ms 131 ms 184 ms 31.55.165.109
7 31 ms 32 ms 32 ms core2-gig7-0-0.manchester.ukcore.bt.net [109.159
.250.218]
8 47 ms 39 ms 39 ms core1-te0-13-0-13.ilford.ukcore.bt.net [109.159.
250.172]
9 40 ms 41 ms 39 ms peer5-te-0-9-0-14.telehouse.ukcore.bt.net [109.1
59.252.67]
10 40 ms 39 ms 39 ms 109.159.253.67
11 * 181 ms 186 ms 209.85.244.184
12 401 ms 388 ms 388 ms 209.85.250.169
13 102 ms 104 ms 114 ms lhr08s06-in-f14.1e100.net [216.58.210.14]

Trace complete.

C:\Users\JAMES>



I normally get 12-14ms to the first hop but its x4 as high now?
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Aspiring Expert
328 Views
Message 3 of 14

Re: ping increased but still on fast?

anyone?Smiley Mad

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Distinguished Sage
318 Views
Message 4 of 14

Re: ping increased but still on fast?

possible network congestion nothing you can do about that other than wait for BT Wholesale to increase capacity
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Aspiring Expert
309 Views
Message 5 of 14

Re: ping increased but still on fast?

thanks for the reply, but that really is bad the 2nd hop shouldnt be that high on fast path 😞

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Distinguished Sage
303 Views
Message 6 of 14

Re: ping increased but still on fast?

are you using a wired or wireless connection
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Aspiring Expert
295 Views
Message 7 of 14

Re: ping increased but still on fast?

wired as always, just tried it again still 37ms 

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Aspiring Expert
274 Views
Message 8 of 14

Re: ping increased but still on fast?

its still 37ms could this be something else rather than congestion? because its always the same

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Aspiring Expert
263 Views
Message 9 of 14

Re: ping increased but still on fast?

anyone

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Distinguished Sage
252 Views
Message 10 of 14

Re: ping increased but still on fast?

latency is unlikely to reduce until congestion does
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