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Distinguished Sage
Distinguished Sage
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Message 11 of 29

Re: ping on copper v ping on fibre

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Odd, do you have a neighbour with a BT line, try entering their number to see if you get the same result.

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Contributor
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Message 12 of 29

Re: ping on copper v ping on fibre

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And its a Type A

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Contributor
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Message 13 of 29

Re: ping on copper v ping on fibre

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BT BROADBAND AVAILABILITY CHECKER
Telephone Number 01394 xxxxxx on Exchange WOODBRIDGE is served by Cabinet 22

Featured Products Downstream Line Rate(Mbps) Upstream Line Rate(Mbps) Downstream Range(Mbps)Availability Date

 

                                   High Low High Low
FTTC Range A (Clean)      38.8  30  7.6  5.7 -- Available
FTTC Range B (Impacted) 33.1  18  7.6  3.7 -- Available

WBC ADSL 2+ Up to 1 -- 1 to 3.5 Available
ADSL Max Up to 1 -- 0.75 to 2.5 Available
WBC Fixed Rate 0.5 -- -- Available
Fixed Rate 0.5 -- -- Available
Other Offerings
Fibre Multicast -- -- -- Available
Copper Multicast -- -- -- Available

 

It appears that checker didn't like my works computer 😉

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Distinguished Sage
Distinguished Sage
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Message 14 of 29

Re: ping on copper v ping on fibre

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Looks like you are on an Huawei cabinet which probably has G.Inp enabled but your HH5A doesn't support it.

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Contributor
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Message 15 of 29

Re: ping on copper v ping on fibre

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So changing to a type B might be the way forward?

(just curious ...how sure are you of the cabinet's manufacturer?)
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Distinguished Sage
Distinguished Sage
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Message 16 of 29

Re: ping on copper v ping on fibre

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your cab is Huawei



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Contributor
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Message 17 of 29

Re: ping on copper v ping on fibre

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Thanks imjolly and liqurice...

So reading the g.inp thread linked to earlier (I'm upto page 12) it seems a type B homehub is the solution.
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Distinguished Sage
Distinguished Sage
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Message 18 of 29

Re: ping on copper v ping on fibre

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or possibly better an openreach modem hg612 from auction



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Distinguished Sage
Distinguished Sage
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Message 19 of 29

Re: ping on copper v ping on fibre

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Or a third party router. Wouldn't recommend paying for a Home Hub!!

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Contributor
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Message 20 of 29

Re: ping on copper v ping on fibre

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Sooooo ...who at BT do I start badgering for a replacement?
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