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alex90117
Aspiring Contributor

on ‎01-01-2021 15h06

2,104 Views
Message 1 of 10

ping spikes when running netflix

when running netflix im getting ping spikes any ideas why? and how to fix

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9 REPLIES 9
alex90117
Aspiring Contributor

on ‎01-01-2021 15h07

2,102 Views
Message 2 of 10

Re: ping spikes when running netflix

 

not running netflix

Tracing route to www.lexis.com [138.12.4.195]
over a maximum of 30 hops:

1 1 ms <1 ms 2 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 15 ms 13 ms 13 ms 31.55.187.188
5 14 ms 16 ms 13 ms core1-hu0-15-0-7.ukcore.bt.net [213.121.192.82]
6 34 ms 42 ms 13 ms peer8-et-3-1-2.telehouse.ukcore.bt.net [109.159.252.232]
7 13 ms 14 ms 13 ms 166-49-214-168.gia.bt.net [166.49.214.168]
8 * * * Request timed out.
9 * * * Request timed out.
10 * * * Request timed out.
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 118 ms 118 ms 118 ms 198.185.25.220
16 118 ms 118 ms 120 ms www.lexis.com [138.12.4.195]

Trace complete.

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alex90117
Aspiring Contributor

on ‎01-01-2021 15h07

2,101 Views
Message 3 of 10

Re: ping spikes when running netflix

running netflix
Tracing route to www.lexis.com [138.12.4.195]
over a maximum of 30 hops:

1 4 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 60 ms 52 ms 49 ms 31.55.187.188
5 52 ms 57 ms 13 ms core1-hu0-15-0-7.ukcore.bt.net [213.121.192.82]
6 13 ms 13 ms 13 ms peer8-et-3-1-2.telehouse.ukcore.bt.net [109.159.252.232]
7 15 ms 16 ms 14 ms 166-49-214-168.gia.bt.net [166.49.214.168]
8 * * * Request timed out.
9 * * 56 ms ae-2-3201.ear3.Amsterdam1.Level3.net [4.69.203.102]
10 * * 20 ms 4.69.221.177
11 * * * Request timed out.
12 * * * Request timed out.
13 * * * Request timed out.
14 * * * Request timed out.
15 120 ms 126 ms 119 ms 198.185.25.220
16 118 ms 118 ms 130 ms www.lexis.com [138.12.4.195]

Trace complete.

C:\Users\alexa>
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alex90117
Aspiring Contributor

on ‎01-01-2021 15h51

2,083 Views
Message 4 of 10

Re: ping spikes when running netflix

WITHOUT NETFLIX 

Microsoft Windows [Version 10.0.18362.1016]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 3 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 13 ms 15 ms 13 ms 31.55.187.177
4 14 ms 13 ms 14 ms 31.55.187.184
5 14 ms 16 ms 13 ms 194.72.31.168
6 13 ms 16 ms 16 ms core1-hu0-18-0-1.southbank.ukcore.bt.net [62.172.103.22]
7 20 ms 24 ms 47 ms 195.99.126.19
8 15 ms 13 ms 13 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

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alex90117
Aspiring Contributor

on ‎01-01-2021 15h55

2,080 Views
Message 5 of 10

Re: ping spikes when running netflix

WITH NETFLIX ON

Microsoft Windows [Version 10.0.18362.1016]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 1 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 15 ms 13 ms 14 ms 31.55.187.184
5 14 ms 14 ms 14 ms 194.72.31.168
6 16 ms 13 ms 13 ms core1-hu0-18-0-1.southbank.ukcore.bt.net [62.172.103.22]
7 * 2659 ms 553 ms 195.99.126.19
8 20 ms 28 ms 27 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

0 Ratings
alex90117
Aspiring Contributor

on ‎01-01-2021 15h58

2,076 Views
Message 6 of 10

Re: ping spikes when running netflix

WITH NETFLIX ON AGAIN

Microsoft Windows [Version 10.0.18362.1016]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 4 ms 1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 51 ms 48 ms 40 ms 31.55.187.184
5 13 ms 16 ms 14 ms 194.72.31.168
6 22 ms 15 ms 13 ms core1-hu0-18-0-1.southbank.ukcore.bt.net [62.172.103.22]
7 51 ms 50 ms 49 ms 195.99.126.19
8 47 ms 47 ms 44 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

 

0 Ratings
alex90117
Aspiring Contributor

on ‎01-01-2021 16h03

2,074 Views
Message 7 of 10

Re: ping spikes when running netflix

WITHOUT NETFLIX x2

Microsoft Windows [Version 10.0.18362.1016]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 <1 ms <1 ms <1 ms bthub [192.168.1.254]
2 * * * Request timed out.
3 * * * Request timed out.
4 13 ms 13 ms 15 ms 31.55.187.184
5 14 ms 14 ms 14 ms 194.72.31.168
6 14 ms 14 ms 14 ms core1-hu0-18-0-1.southbank.ukcore.bt.net [62.172.103.22]
7 18 ms 15 ms 15 ms 195.99.126.19
8 13 ms 13 ms 13 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

 

0 Ratings
Keith_Beddoe
Distinguished Sage
Distinguished Sage

on ‎01-01-2021 16h08

2,065 Views
Message 8 of 10

Re: ping spikes when running netflix

Known issue.

Forum results 

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alex90117
Aspiring Contributor

on ‎28-01-2021 12h52

1,922 Views
Message 9 of 10

ping spikes

Microsoft Windows [Version 10.0.18363.1316]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 2 ms 1 ms 2 ms 192.168.1.254
2 * * * Request timed out.
3 * * * Request timed out.
4 19 ms 32 ms 18 ms 31.55.187.188
5 16 ms 14 ms 14 ms core1-hu0-16-0-9.southbank.ukcore.bt.net [213.121.192.94]
6 14 ms 14 ms 13 ms peer1-et-0-0-2.interxion.ukcore.bt.net [62.172.103.124]
7 18 ms 88 ms 62 ms 195.99.126.19
8 14 ms 14 ms 13 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

0 Ratings
alex90117
Aspiring Contributor

on ‎28-01-2021 13h30

1,907 Views
Message 10 of 10

Re: ping spikes

Microsoft Windows [Version 10.0.18363.1316]
(c) 2019 Microsoft Corporation. All rights reserved.

C:\Users\alexa>tracert www.ea.com

Tracing route to e8688.e12.akamaiedge.net [104.82.183.155]
over a maximum of 30 hops:

1 1 ms 1 ms <1 ms 192.168.1.254
2 * * * Request timed out.
3 * * 13 ms 31.55.187.181
4 48 ms 61 ms 51 ms 31.55.187.188
5 14 ms 16 ms 14 ms core1-hu0-16-0-9.southbank.ukcore.bt.net [213.121.192.94]
6 36 ms 14 ms 15 ms peer1-et-0-0-2.interxion.ukcore.bt.net [62.172.103.124]
7 513 ms 661 ms 439 ms 195.99.126.19
8 14 ms 14 ms 13 ms a104-82-183-155.deploy.static.akamaitechnologies.com [104.82.183.155]

Trace complete.

C:\Users\alexa>

0 Ratings