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Aspiring Expert
658 Views
Message 1 of 8

poor speeds :(

nearly getting close to upload speed shame I recontracted in march 😞 roll on past 11pm might be able to do something 🙂

and our 21cn speed upgrade in Malvern was march 2010 now march 2011 or december or november 2010 dunno keeps changing 😛 should have swapped to sky

 

Download speedachieved during the test was - 616 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :5280 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 4000 Kbps

 

BT is reporting that some of the virtual paths at this exchange are not operating within BT Wholesale's planning guidance, although they are still operating within the product specification.

At busy times, your ADSL connection may operate at a reduced speed, although not all customers on your exchange may be affected. You should only contact support if there is no current ETA date set.

The ETA fix time is: 20 Jun 10

Record last updated: 04 Jun 10

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7 REPLIES 7
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JacobB
Contributor
616 Views
Message 2 of 8

Re: poor speeds :(

Hi. There

 

I can't at all read stats. However, Judging by looking at it. I would guess Your downstream:5280 Kbps and your Upstream 448 Kbps isn't the best.

 

You are missing a hefty 1720 Kbps as yout line can hold a 7150 speed.

 

As i said you should really get one of the other forum users to have a look.

 

In the meantime, Have you unconnected your HomeHub.?

(Unplugged)

 

 

Thank you.

JacobB
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redstar
Aspiring Expert
607 Views
Message 3 of 8

Re: poor speeds :(

Hi Jacob nope 4.5 on a good day the figure you refer to is the acceptable figure which any line on max should achieve so mine is within acceptable limits by bt not by me 😞

Not using the homehub that only gives me 2meg 😞

 

it rebooted itself this morning we shall see this evening.


 Download speedachieved during the test was - 4525 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :5696 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 5000 Kbps

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redstar
Aspiring Expert
575 Views
Message 4 of 8

Re: poor speeds :(

And no I`ve not been capped


 Download speedachieved during the test was - 718 Kbps
 For your connection, the acceptable range of speeds is 600-7150 Kbps.
 Additional Information:
 Your DSL Connection Rate :5696 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
 IP Profile for your line is - 5000 Kbps

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olly230
Aspiring Expert
544 Views
Message 5 of 8

Re: poor speeds :(

to my untrained eye you should be getting more speed. I would be helpful to have the extended router details (noise levels etc) Annoyingly you are at the bottom limit of the acceptable connection rates which means they will be less inclined to help...
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redstar
Aspiring Expert
527 Views
Message 6 of 8

Re: poor speeds :(

its just that malvern is oversubscribed should have jumped ship in march 😞 stayed  in the hope of 21cn but thats been delayed as usual .

 

Connection Rate:  4960 Kbps
Line Attenuation: 48 dB
Noise Margin:     6 dB

Interleave CRC:   88
Interleave FEC:   154892
Interleave HEC:   0

Fast path CRC:    0
Fast path FEC:    0
Fast path HEC:    0

Superframes:      3986615

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Distinguished Sage
Distinguished Sage
518 Views
Message 7 of 8

Re: poor speeds :(

are you restetting the router or is it just resetting itself? Just you have posted 4 different down sync rates since saturday



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redstar
Aspiring Expert
499 Views
Message 8 of 8

Re: poor speeds :(

not me I assume bt are playing at the exchange had to reset last night tho because as it reset during the day the snr was 0 and a rubbish connection also this modem adjusts the speed don`t know how it does it !

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