"We're giving you an even better Infinity Modem for free"

[ZZDave]

Just had a letter about this today. I've already got an HG612 - what the new one like, and why is it better?

It won't stop my HH3 dropping its wireless tx momentarily every 25 seconds...

Dave

[Fallenfromgrace]

I had this letter this morning also. Can anyone enlighten us why they would be wanting to change the modems? I have had one changed as it was overheating but *knocks on wood* the one I have now seems fine

[jcampy]

well i know they introduced the hg612 version 2 a few month ago so they could b e replaceing it with this

[ypt]

There is a version 3, with white plug and cable. Ours was fitted on the 28th Sept.

I think there was a thread where an installer removed someone's new modem and reinstalled an older one because the new one was the wrong type for the cabinet.

Michael

[PC]

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@ypt wrote:
There is a version 3, with white plug and cable. Ours was fitted on the 28th Sept.

I think there was a thread where an installer removed someone's new modem and reinstalled an older one because the new one was the wrong type for the cabinet.

Michael

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I'd ignore that excuse. I expect what he really meant was that's the only type he had to repair the customers possible defective "new type".

[ypt]

Agreed!!

[marssystems]

I think this is the next phase of BT Infinity. I use a Vigor 2750Vn modem/router instead of the HG612 and I have noticed that my profile has changed from 8c to 17a. The speed has increased from 40/10 Mbs to 68/24 Mbs. This can only be a good thing. I also received the modem upgrade letter so I will take the new BT modem (model unknown) and keep it as backup just in case my Vigor 2750 fails at any point.

[toekneem]

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@marssystems wrote:

I think this is the next phase of BT Infinity. I use a Vigor 2750Vn modem/router instead of the HG612 and I have noticed that my profile has changed from 8c to 17a. The speed has increased from 40/10 Mbs to 68/24 Mbs. This can only be a good thing. I also received the modem upgrade letter so I will take the new BT modem (model unknown) and keep it as backup just in case my Vigor 2750 fails at any point.

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The speed hasn't actually increased yet, thats just the Attainable Rate you can see not the Actual rate,and when they come to replace the modem I would have the Draytek disconnected and out of the way.

[LaughingJohn]

Do you know if this is this supposed to be for everyone because I haven't had any such letter?

Ta, LJ.