We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
My hub works fine and my PC is okay although internet very slow. I have boought an android tablet. It wont connect to my hub. it asks for my password, so i typed this in correctly. I get an authentication error. I checked on the Bt advice section which said use the key. i did this but it still wouldn't work. I can't access google playstore to get the Bt download, for the same reason. When I type in my BT id on the internet explorer it does accept my password, it does on my computer, also i checked for capital letters, which Android sometimes do. I ahve been in contact with Archos, downloaded firm ware, they now blame BT.
it's possible if you can't see the BT app that your your tablet is not compatible. it may however be possible to sideload the Bt apk file to get it to work. if it is the BTWIFI app then you don't need it to connect to BT hotspots when out and about. when you find a btwifi signal just connect with bt primary address and password
A big surprise, it suddenly started working yesterday. thanks everyone. The only problem is that I can;'t download the BT app as it is not compatible with my tablet. connecting well. I did notice that a rogue full stop was in my log in name, although I don't believe that was causing the whole problem
You don't need the app just makes it a bit more convenient. As I said already if you have the apk file then usung a file manager app you should be able to sideload and see if that will work. Personally I wouldn't bother