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gemmahealey
Aspiring Contributor
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Message 1 of 4

registered to pay via payzone but had no card or slip

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Hello when i signed up for bt i opted to bay via payzone/paypoint. But have not received a payment card or paypoint slip but my bill is due to be paid in 2 days time.How am i supposed to pay it without anything to take into the shop/post office to show what and who iam paying.I know its bt but how do i pay it without anything for the payzone/point to scan.Any help appreciated thank you.

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 2 of 4

Re: registered to pay via payzone but had no card or slip

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If you would like to try Live Chat they should be able to help you.

gemmahealey
Aspiring Contributor
2,030 Views
Message 3 of 4

Re: registered to pay via payzone but had no card or slip

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Thank you Keith-Beddoe Live chat have now ordered me a card and extended my time to paythe bill.Thanks again for your help.i greatly appreciate it. :@)

 

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Keith_Beddoe
Distinguished Sage
Distinguished Sage
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Message 4 of 4

Re: registered to pay via payzone but had no card or slip

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Pleased to be of assistance.

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