I have purchased a Reolink Argus Pro camera and solar panel.
I am having trouble getting the camera to see the Bt Home Hub 4 (type A).
I have the reolink app on my phone, it reads the QR on the camera.
I input the wifi key in the app and get the QR on the phone, the camera reads the QR , then says connecting to router.
It makes about 5 attempts then fails.
Any ideas what I'm doing wrong.
Solved! Go to Solution.
Bit more info if I look at the evnts log on the hub, it sees the camera and associates it then instantly disassociates it.
Try turning Smart Setup off.
Also try separating and renaming the SSIDs.
I have both of your suggestions and it still will not work.
It appears to be the security on the hub that is the problem.
I have it set to WPA & WPA2.
I have connected my phone to BT WiFi with Fon, run the Reolonk app and the camera connected, however I cannot see the camera on my phone. If I open the app it shows no camera added.
I suppose the next step is to turn security off on the hub and see if it works, I'll try that. Then see if it stays connected when I turn security back on.
Right I have turned off the hub security and it connects straight away, turn it back on and it fails.
Can I get a different Hub, that has the right type of security?
The security for the camera should be WPA2-PSK/WPA-PSK.
I don't want to leave the hub without security.
You only need to forward ports if you intend viewing the cameras away from home and is a simple matter to do yourself.
The hub has an admin password and the wireless has a passkey, they are not the same thing. If you can access the cameras with no security then the problem lies with the wireless passkey not being recognised.
Have you followed the instructions here to setup the camera
Yes, the passkey is the security. If you disable WPA/WPA2 then no paskey is required.
You need to enter the wireless passkey on the camera following the instructions I linked to, i.e initially connecting via Ethernet. Pass keys are case sensitive, make sure you are entering it correctly.