here is my prevouis thread about same problem, it is now getting worse i been now getting cut off twice/4 times within 10mins as a time just being using facebook or youtube, or just anything with high volume of downloading that it just cuts me off and then i gotta do troubleshooting just for my computer to reset my default gateway via my bt hub.
i am on unlimited internet package on my line, still using windows 7 professional OS so am thinking its related to computer thats causing the hub not to recognise that there is no default gateway, was having problem with hub not defining ip address which been solved.
any advice and help would be gratefully received
your router shows 6 days connection so this must be a wifi problem.
have you checked your wifi card driver is up to date from manufacturer's website and not just windows update.
you can try downloading inssider3 (istumbler if MAC) and then run it. This will show the broadcasting networks round about you and their channels including your own. If you then enter your router and change your wireless channel to a free or less congested channel.
you can also try changing wireless in hub from default b/g/n to just b/g unless all your wireless cards are 'n' rated
the hub is connected via wire, although i havent had problems with wifi connection via my mobile although i had to reconfigure it with phone now and again.
cant even do broadband speed test as twice now it keeps disconnecting with problem with default gateway
Hi Welcome to the community forums
Here is a basic guide to getting help from the community members done by CL Keith Please read through the link posted http://forumhelp.dyndns.info/speed/first_steps.html
once you have posted the information asked for then the community members can help you more
This is a customer to customer self help forum the only BT presence here are the forum moderators
Doesnt excalty say error msg just that it been disconnected from internet with the error icon appears beside the internet icon on desktop. Have to press troubleshoot menu to get things scanned and restart the bt hub.
But I will try and screenshot what I mean in the morning and also show what I using to cause the problem.