This happens when i ran the speedtest, that the error icon appears to the fact i have to press troubleshoot problems menu to reset the hub and then i always get the above, and i can get this up to at least 10 or more depending on what i am trying to do - as whether i want to watch a video on youtube or facebook or or even trying to do speedtest!
just to show when i am on youtube - i was playing a video then it would stop and crash
then after it been reset this happens and if i refresh the link to restart the video the same thing happens again!
i am trying my best to see how i can prove what is going on in best way as i can!
I am sorry to see you are having problems
I suggest you contact the forum mods they should be able to get this problem sorted for you this is a link to them http://bt.custhelp.com/app/contact_email/c/4951
They normally reply by email or phone directly to you within 3 working days they will take personal ownership of your problem until resolved and will keep you informed of progress
They are a UK based BT specialist team who have a good record at getting problems solved
This is a customer to customer self help forum the only BT presence here are the forum moderators
Even with this it crashed - so annoyed now as i really wanna fix this so i can watch tv/videos and other things again!
pressed send query ended up with this error
ok wow i think things are not good with what i just got results!
prevouis thread that i forgot to link - http://community.bt.com/t5/BB-Speed-Connection-Issues/reset-default-gateway/m-p/500517#M133593