Hi
I am also receiving the same error message when I try to claim my reward card. Please can you help?
Thank you
Hi @Citadel2020,
Thank you for posting and welcome to the Community.
I'm sorry you haven't been able to claim your BT Reward Card. If you send me your details, I'll be able to give you a hand.
I have sent you a private message with instructions on how to contact the team. You can access your messages via the envelope icon at the top right of the screen, or click on this link, Private messages
Thanks,
Paddy