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polish
Aspiring Expert
1,116 Views
Message 1 of 8

sainsburys gift card

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Bt infinity and TV set up 19.6.14, filled in the £100 sainsbury gift card email sent by BT the same day, have not heard a thing!!  would one of the mods let me know who to contact.  We are existing customers who took the option of upgrading to BT infinity with the offer of the free voucher.

 

Sorry was 19.5.14 when installed.  many thanks

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7 REPLIES 7
polish
Aspiring Expert
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Message 2 of 8

Re: sainsburys gift card

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Sorry was 19.5.14 when it was installed
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polish
Aspiring Expert
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Message 3 of 8

Re: sainsburys gift card

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Would someone please get back to me!

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daviddavid100
Beginner
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Message 4 of 8

Re: sainsburys gift card

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please help

 

subscribed to bt because of £80 gift card offer

 

two months after applying for it I had heard nothing. eventually I was give a £25 gift card with no opology or explanation of why I have not recieved what I was promised.

 

Sainsburys Gift Card [Incident: 141029-*****]

 

please can a mod call me and solve problem ie send rest of gift card money and please in form me

 


@polish wrote:

Bt infinity and TV set up 19.6.14, filled in the £100 sainsbury gift card email sent by BT the same day, have not heard a thing!!  would one of the mods let me know who to contact.  We are existing customers who took the option of upgrading to BT infinity with the offer of the free voucher.

 

Sorry was 19.5.14 when installed.  many thanks




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OlgaC
Moderator-Retired
748 Views
Message 5 of 8

Re: sainsburys gift card

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Hi daviddavid100, 

 

Welcome to the community and thanks for your post. 

 

I am sorry to hear that you didn't receive the right gift card. Please send me in your details using the "Contact The Mods" link found in my profile and I will be in touch to help. 

 

Thanks,

OlgaC 

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shazlr
Beginner
539 Views
Message 6 of 8

Re: sainsburys gift card

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After seeing the gift card promotion i went on line and ordered bt broadband.I Waited 8 weeks for my card then phoned bt to see why i hadnt recieved it.I was told bt had rejected my claim and sent an email to see why this was.An email then came saying i didnt meet the criteria,i was a new bt customer who applied on line whilst the promotion was valid so god knows why i didnt meet the criteria.Anyway,in thw end i told them to stick it as they wasnt listening to my side of the story.A few of my friends who are currently bt customers warned me about joining bt for various reasons and told me to stiick with sky or go to talk talk if i wanted to change providers.I should of listened but thought the generous£75 gift card was a good welcome gesture.Makes me wonder now why a large company like bt needs to enticw new customers by giving away such a large amount of gift cards!!!!!!!.
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john46
Distinguished Sage
528 Views
Message 7 of 8

Re: sainsburys gift card

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like many other companies they all run promotions of some type
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shazlr
Beginner
494 Views
Message 8 of 8

Re: sainsburys gift card

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Many companies put on good promotions but do other companies make their customers go without the goods???????.
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