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alstar1980
Beginner
351 Views
Message 1 of 5

set up ‘my extras’ without setting up paperless billing

Hi,

 

Is it possible to set up 'my extras' without signing up for paperless billing. I am trying to amend parental controls to access online dating site.

 

Thanks,

 

Al.

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4 REPLIES 4
imjolly
Distinguished Sage
Distinguished Sage
346 Views
Message 2 of 5

Re: set up ‘my extras’ without setting up paperless billing

There is a problem with parental controls as can be seen from other posts on this board



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gg30340
Distinguished Sage
Distinguished Sage
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Message 3 of 5

Re: set up ‘my extras’ without setting up paperless billing

You do not set up "My Extras". They are put their by BT depending on what you have signed up for so it should not effect your paper billing.

 

If however you do end up with paperless billing if you call BT they will put you back on paper billing. See link

 

http://bt.custhelp.com/app/answers/detail/a_id/378​47/~/i-want-to-receive-paper-bills

 

For your information BT are having problems with the parental controls and you can not access them at the moment. There is no time scale when it will be fixed.

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alstar1980
Beginner
341 Views
Message 4 of 5

Re: set up ‘my extras’ without setting up paperless billing

Thanks,

 

It worked okay on Saturday so must be some sort of new glitch. I'll wait and see what happens.

 

Al.

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gg30340
Distinguished Sage
Distinguished Sage
339 Views
Message 5 of 5

Re: set up ‘my extras’ without setting up paperless billing

Good luck with the dating!!

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