We have put together a short survey to capture your feedback in terms of what BT can do when you experience home Wi-Fi issues. We would appreciate it if you could take a couple of minutes to complete a short survey. Read more from here, Fix my home Wi-Fi
Is it possible to set up 'my extras' without signing up for paperless billing. I am trying to amend parental controls to access online dating site.
There is a problem with parental controls as can be seen from other posts on this board
You do not set up "My Extras". They are put their by BT depending on what you have signed up for so it should not effect your paper billing.
If however you do end up with paperless billing if you call BT they will put you back on paper billing. See link
For your information BT are having problems with the parental controls and you can not access them at the moment. There is no time scale when it will be fixed.
It worked okay on Saturday so must be some sort of new glitch. I'll wait and see what happens.