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robbieburch
Aspiring Contributor
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Message 1 of 4

slow broadband down loads

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Just returned from holidays (everything was left switched on while away) but speed is terrible, at 0.34 Mb download. Checked and found that I was only connected for about 5 hours. Do I just wait and hope? I found the following information although I have no idea what it means:

 

ADSL line status
Connection Information
Line stateConnected
Connection time0 days, 05:38:17
Downstream511 Kbps
Upstream1,031 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.5 Annex A
Latency typeFast
Noise margin (Down/Up)28.9 dB / 6.1 dB
Line attenuation (Down/Up)52.4 dB / 30.0 dB
Output power (Down/Up)3.4 dBm / 1.5 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)0 / 0
CRC Errors (Down/Up)2272 / 0
HEC Errors (Down/Up)3312 / 0
Error Seconds (Local/Remote)247 / 0
 
 
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3 REPLIES 3
Distinguished Sage
Distinguished Sage
245 Views
Message 2 of 4

Re: slow broadband down loads

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You should be able to recover the speed by simply disconnecting the ADSL input for about 20 seconds, then reconnecting it.

 

What has happened is that something has caused the home hub to resync at a lower speed, probably just some interference or a working party interruption.

 

robbieburch
Aspiring Contributor
238 Views
Message 3 of 4

Re: slow broadband down loads

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Keith

 

Brilliant. Problem solved. Many thanks.

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Distinguished Sage
Distinguished Sage
233 Views
Message 4 of 4

Re: slow broadband down loads

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Excellent Smiley Happy

 

Sometimes it just need an opportunity to re-synch. Its not usually necessary to restart the home hub, a simple disconnection of the line is quicker and less disruptive.

 

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