Hi alsince monday night my connection has been 8.13mbps coming in but from router on wirless is 0.48mbps and ethernet 0.47mbps. i have tride contacting bt via chat as i do not have good health and prolonged conversations are sometimes difficult. i have tried reset, only laptop connected by ethernet, noise test on phone and following help advice from bt. i am unsure how to get help and would appreciate any advice. i am lost without internet especially when unable to get out. thanks for reading.
that connection speed looks like adsl not fibre (infinity)