cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 
jamesMi
Aspiring Contributor
198 Views
Message 1 of 4

slow connection

Hi alsince monday night my connection has been 8.13mbps coming in but from router on wirless is 0.48mbps and ethernet 0.47mbps. i have tride contacting bt via chat as i do not have good health and prolonged conversations are sometimes difficult. i have tried reset, only laptop connected by ethernet, noise test on phone and following help advice from bt. i am unsure how to get help and would appreciate any advice. i am lost without internet especially when unable to get out. thanks for reading.

0 Ratings
3 REPLIES 3
imjolly
Distinguished Sage
Distinguished Sage
192 Views
Message 2 of 4

Re: slow connection

that connection speed looks like adsl not fibre (infinity)



If you like a post, or want to say thanks for a helpful answer, please click on the Ratings 'Thumbs up' on left hand side.
If someone answers your question correctly please let other members know by clicking on ’Mark as Accepted Solution’.
0 Ratings
jamesMi
Aspiring Contributor
153 Views
Message 3 of 4

Re: slow connection

Yes also, have I posted to wrong forum?
0 Ratings
ray_dorset
Distinguished Guru
141 Views
Message 4 of 4

Re: slow connection

Yes, this is the Infinity forum - fibre not ADSL.
_ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _ _
If you found this post helpful, please click on the star on the left
If not, I'll try again 🙂
0 Ratings