Webpage not found ... been looking ..bthomhub etc etc cant find it wont need it soon gonna throw pc and tv in a skip.......lol
Sorry for delay i got fed up and drowned my sorrows.......... oh i had to reset hub as i lost password
Thanks in advance for any help.
Hi Trev, it looks like you've had a low sync event or two which has caused a low IP profile. Your sync speed is better now and hopefully if the line is stable for the next 3 - 5 days you should see your profile increase to where it should be.
Worth running another BT Speedtest though if you feel brave enough. Don't reboot the hub is at all possible for as it will work against you having your profile increased.
Thank you Reme i will wait for a few days and see
Trev, if, after 5 days you don't see an increase in your IP profile and have had no resyncs (downwards) I would contact one of the forum mods and ask them to look into things for you.
Otherwise, best of luck Trev and I hope you get your speed increase in due course.
Still got slow speed here, about 300kbps.
During the early hours of the morning the last 2 days it was up to 7000kbps. during the day it has been around the 300kbps mark.
I have sent a couple of emails to the mods but as yet no replies.
Can a mod please do something about this. My internet is almost useless.