cancel
Showing results for 
Search instead for 
Did you mean: 
Trev666
Contributor
1,261 Views
Message 11 of 25

Re: slow internet for the last few days

   Webpage not found  ... been looking ..bthomhub etc etc cant find it wont need it soon gonna throw pc and tv in a skip.......lol

 

0 Ratings
Distinguished Sage
1,243 Views
Message 12 of 25

Re: slow internet for the last few days

try this way 192.168.1.254
0 Ratings
mungy
Aspiring Contributor
1,229 Views
Message 13 of 25

Re: slow internet for the last few days

I emailed the mods. anyone any idea on response times?

0 Ratings
Distinguished Sage
1,220 Views
Message 14 of 25

Re: slow internet for the last few days

Anything up to 72 hours maybe sooner all emails are answered in turn but they are only a small team and mainly work Monday to Friday one or two are about over the weekends just a matter of waiting
mungy
Aspiring Contributor
1,213 Views
Message 15 of 25

Re: slow internet for the last few days

thank you, john46
0 Ratings
Trev666
Contributor
1,193 Views
Message 16 of 25

Re: slow internet for the last few days

 
ADSL line status
Connection Information
Line stateConnected <script type="text/javascript"></script>
Connection time0 days, 00:19:43
Downstream3,936 Kbps
Upstream448 Kbps
 
ADSL Settings
VPI/VCI0/38
TypePPPoA
ModulationG.992.1 Annex A
Latency typeInterleaved
Noise margin (Down/Up)9.3 dB / 21.0 dB
Line attenuation (Down/Up)48.9 dB / 30.5 dB
Output power (Down/Up)6.0 dBm / 1.7 dBm
Loss of Framing (Local/Remote)0 / 0
Loss of Signal (Local/Remote)0 / 0
Loss of Power (Local/Remote)0 / 0
FEC Errors (Down/Up)20 / 1
CRC Errors (Down/Up)11 / 0
HEC Errors (Down/Up)48 / 0
Error Seconds (Local/Remote)7 / 1

     Sorry for delay i got fed up and drowned my sorrows..........    oh i had to reset hub as i lost password 

Thanks in advance for any help. 

0 Ratings
reme8488
Aspiring Expert
1,174 Views
Message 17 of 25

Re: slow internet for the last few days

Hi Trev, it looks like you've had a low sync event or two which has caused a low IP profile.  Your sync speed is better now and hopefully if the line is stable for the next 3 - 5 days you should see your profile increase to where it should be.

 

Worth running another BT Speedtest though if you feel brave enough.  Don't reboot the hub is at all possible for as it will work against you having your profile increased.

Kind regards... Tom

BT Infinity2:
0 Ratings
Trev666
Contributor
1,163 Views
Message 18 of 25

Re: slow internet for the last few days

 Thank you Reme i will wait for a few days and see Smiley Sad

0 Ratings
Highlighted
reme8488
Aspiring Expert
1,152 Views
Message 19 of 25

Re: slow internet for the last few days


@Trev666 wrote:

 Thank you Reme i will wait for a few days and see Smiley Sad


Trev, if, after 5 days you don't see an increase in your IP profile and have had no resyncs (downwards) I would contact one of the forum mods and ask them to look into things for you.

 

Otherwise, best of luck Trev and I hope you get your speed increase in due course.Smiley Happy

Kind regards... Tom

BT Infinity2:
0 Ratings
mungy
Aspiring Contributor
1,102 Views
Message 20 of 25

Re: slow internet for the last few days

Still got slow speed here, about 300kbps.

 

During the early hours of the morning the last 2 days it was up to 7000kbps. during the day it has been around the 300kbps mark.

 

I have sent a couple of emails to the mods but as yet no replies.

 

Can a mod please do something about this. My internet is almost useless.

0 Ratings