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BadgerSweet
Aspiring Contributor
348 Views
Message 1 of 10

slow speed

when am I going to get a decent speed on bt boradband.

 

336kbs, wow!

 

How many more times can I join my router to the test socket and expect a miracle cure?

 

I have spent many hours moving router to test socket.

 

Yes I only usually get 750kbs.

 

Wait 3 to 10 days and it should settle down.

 

Well there are 365 days in the year and my router is normally on 24/7, so why does the speed drop.

 

My equipment is the same, my house has not moved any further from the exchange (well I have not noticed it), so what has changed?

 

I am now hanging the white flag out and thinking very much of moving from BT, BUT all broadband providers are the same, whenever you call all you get is "can you plug into the test socket". Well no I cannot as it does not make one bit of diffrence. Come on throw the scripts away and actually get somebody to have a look in the green boxes that litter our streets and perhaps even open the door to the exchange and have a look in there.

 

That is my rant over. I am just fed up and everyone else is on this forum who has slow speeds and posted there stats and stood on one leg whilst whistling the national anthem to see if that speeds their broadband up.

 

Tanks for your time and I hope that someone will just read this and think, "is there a problem"?

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9 REPLIES 9
NilSatisOptimum
Recognised Expert
318 Views
Message 2 of 10

Re: slow speed

You could post your router stats up there might be some ideas,

 

To post the full stats from your router
For homehub - 192.168.1.254
Navigate to ADSL Settings or use the A-Z at the top right
Click on More Details and then post the results.

 

 

Also run  Run Bt speed tester and post the results from http://speedtester.bt.com/

 

Also enter your down Attenuation and enter it here   http://www.kitz.co.uk/adsl/max_speed_calc.php . Distance plays a huge part in broadband.

 

The site also is good explaining broadband in general.

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BadgerSweet
Aspiring Contributor
297 Views
Message 3 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

Download speed achieved during the test was - 318 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :544 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps

Type Interleave Path   

   Status SHOWTIME   

                                    Downstream  Upstream

   

   Data rate(Kbps)      544Kb             448Kb

   

   Noise Margin           8                     12

   

   Output power(dBm) 125               152

   

   Attenuation(dB)      73                    31

 

this is what I am getting, but as I ssay I have been getting 750kbs and at the leat 512kbs.

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Distinguished Sage
289 Views
Message 4 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

Hi with your line attenuation you are getting about the maximum speed you will get I am sorry to say and the only way to reduce attenuation is not a cheap option it is move nearer the exchange this unfortunately is not a bt problem or any other providers come to that just in your case the laws of physics has intervened and you are on the distance limit for broadband your line length is  approx 5.3km  and as the kitz checker says   0 speed is available  

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BadgerSweet
Aspiring Contributor
275 Views
Message 5 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

Thanks for reply, but up until the last week my speed was 512 and above, so what I cannot get my head round is why.

 

I have had BT for 2 years now and it has only just dropped to this speed.

 

You can see my frustration.

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BadgerSweet
Aspiring Contributor
236 Views
Message 6 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

A miracle

 

Came home from work today and:

 

Down                    Up

Rate:                     928 kbs                 448 kbs

Max Rate:            928 kbs                616 kbs 

Noise Margin:   4.0 dB                    11.0 dB 

Attenuation:      63.0 dB                31.5 dB 

Output Power: 15.7 dBm             12.3 dBm

 

 

Protocol: G.DMT Annex A

Channel: Interleaved

DSLAM Vendor Information Country: {46336} Vendor: {TSTC} Specific: {0 } 

ATM PVC: 0/38

 

 

Rate Cap: 928 kbs

 

Now getting 768kbs

 

Again how has this happened?

 

Although I am happy now I am back to where I was.

 

Did not even have to move house

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Distinguished Sage
Distinguished Sage
234 Views
Message 7 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

with the drop in attenuation from 73 to 63 it looks like you have moved home or moved the exchange closer Smiley Very Happy



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BadgerSweet
Aspiring Contributor
219 Views
Message 8 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

thanks for that but that is what I was recieving from the router stats.

 

So how can it happen?

 

But I am not going to waste anymore of my life thinking about it.

 

I came on here asking for help as I am sick of the scripts.

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BadgerSweet
Aspiring Contributor
209 Views
Message 9 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

Look at todays BT tester results

 

Download speedachieved during the test was - 681 Kbps

 For your connection, the acceptable range of speeds is 200-1000 Kbps.

 Additional Information:

 Your DSL Connection Rate :928 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)

 IP Profile for your line is - 750 Kbps

 

totally different from yesterday

 

Download speed achieved during the test was - 318 Kbps
For your connection, the acceptable range of speeds is 50-500 Kbps.
Additional Information:
Your DSL Connection Rate :544 Kbps(DOWN-STREAM), 448 Kbps(UP-STREAM)
IP Profile for your line is - 350 Kbps

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Distinguished Sage
Distinguished Sage
201 Views
Message 10 of 10

Re: slow speedDownload speed achieved during the test was - 318 Kbps

great - well I just hope it stays like that with no resets

 

don't why the 10 drop in attenuation



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