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Beginner
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Message 1 of 2

slow speed

My dowload speed is 4.5 mbp on BT infinity any ideas how to improve this?

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Distinguished Sage
Distinguished Sage
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Message 2 of 2

Re: slow speed

You need to give a bit more information.

 

Is this a wired or wireless speed?

 

How long have you had Infinity?

 

Is it Infinity 1 or Infinity 2?

 

Do you have a Openreach modem and what homehub do you have?

 

Can you run this checker and post back a screen shot of the results

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

and use this speed tester then carry out the further diagnostics and post back a screen shot of all the results including your IP profile for up and down.

http://speedtest.btwholesale.com/

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