hello
recently moved house and moved my broadband
Superfast Fibre 2 Unlimited with me but its been getting progressivly slower and now i'm lucky to get 33mbps
does this look normal?
Any noise on the line? 17070 option2, best with corded phone. Any noise report a line fault on 151 NOT a broadband fault.
If you have recently moved are you using the test socket with a filter to see if that helps improve speed by eliminating your internal wiring and your master socket faceplate. When in test socket I would check there is no dial tone at any other socket
no noise on the line but also no test socket. I do have a filter and have unplugged the phone so nothing else is on the line
Sorry are you sure no test socket? Are you using master socket? If so it must be a very old socket not to have test socket as without that you cannot eliminate your internal wiring from causing problems
yep only an old style socket here