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Aspiring Contributor
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Message 11 of 34

Re: slow upload speed 0.004 mb/s

Is this the information required?

 

ADSL Line Status

Connection information
Line state:Connected
Connection time:0 day, 00:08:06
Downstream:7,008 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):6.8 dB / 23.0 dB
Line attenuation (Down/Up):32.0 dB / 17.5 dB
Output power (Down/Up):19.9 dBm / 12.3 dBm
FEC Events (Down/Up):480 / 3
CRC Events (Down/Up):0 / 0
 
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Distinguished Sage
Distinguished Sage
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Message 12 of 34

Re: slow upload speed 0.004 mb/s

yes but can you 'show detail ' at bottom and post rest of errors



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Aspiring Contributor
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Message 13 of 34

Re: slow upload speed 0.004 mb/s

This shows a bit more, its only been restarted a few mins

 

ADSL Line Status

Connection information
Line state:Connected
Connection time:0 day, 00:13:10
Downstream:7,008 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):6.3 dB / 23.0 dB
Line attenuation (Down/Up):32.0 dB / 17.5 dB
Output power (Down/Up):19.9 dBm / 12.3 dBm
FEC Events (Down/Up):905 / 3
CRC Events (Down/Up):1 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):7 / 0
Error Seconds (Local/Remote):0 / 0
 
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Distinguished Sage
Distinguished Sage
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Message 14 of 34

Re: slow upload speed 0.004 mb/s

due to short conenction time there is virtually no errors to speak off so need to repost later today

 

can you run btspeedtester again please

 

are you conencted to test socket?

 

did you try quiet line test?  was it quiet?



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Aspiring Contributor
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Message 15 of 34

Re: slow upload speed 0.004 mb/s

now back in the test socket

 

updated list

 

ADSL Line Status

Connection information
Line state:Connected
Connection time:0 day, 00:00:57
Downstream:7,776 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):5.4 dB / 24.0 dB
Line attenuation (Down/Up):30.5 dB / 17.0 dB
Output power (Down/Up):19.9 dBm / 11.9 dBm
FEC Events (Down/Up):1302 / 0
CRC Events (Down/Up):7 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):231 / 0
Error Seconds (Local/Remote):

0 / 0

 

 

 

 

 

Speed test

 

down 6.25

up 0.06

ping 253.88

 

Quiet test was silent

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Distinguished Sage
Distinguished Sage
266 Views
Message 16 of 34

Re: slow upload speed 0.004 mb/s

so in test socket the conenction speed has improved, noise margin about same, attenuation dropped 1.5db but upload speed still low and high ping

 

is there anything here that helps 
http://community.bt.com/t5/BB-in-Home/Poor-Broadband-speed/m-p/14217#M8397

 





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Aspiring Contributor
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Message 17 of 34

Re: slow upload speed 0.004 mb/s

the router has been moved to the other end of the house in the last weeks and the speeds are still the same.

 

everything else is turned off, download is fine its just upload that can get even tiny pictures to ebay, photobucket or sent via email.

 

Im at the end of the line now so to speak.

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Aspiring Contributor
263 Views
Message 18 of 34

Re: slow upload speed 0.004 mb/s

I know its a long shot but things got a lot worse when the villae shop over the road had a lottery machine installed with its own phone line which comes off the same pole as my house.

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Aspiring Contributor
252 Views
Message 19 of 34

Re: slow upload speed 0.004 mb/s

Here are the latest results

 

ADSL Line Status

Connection information
Line state:Connected
Connection time:0 day, 02:38:06
Downstream:7,008 Kbps
Upstream:448 Kbps

  ADSL settings
VPI/VCI:0/38
Type:PPPoA
Modulation:G.992.1 Annex A
Latency type:Interleaved
Noise margin (Down/Up):6.1 dB / 24.0 dB
Line attenuation (Down/Up):32.0 dB / 17.5 dB
Output power (Down/Up):20.3 dBm / 12.4 dBm
FEC Events (Down/Up):74066 / 0
CRC Events (Down/Up):35 / 0
Loss of Framing (Local/Remote):0 / 0
Loss of Signal (Local/Remote):0 / 0
Loss of Power (Local/Remote):0 / 0
Loss of Link (Remote):0
HEC Errors (Down/Up):475 / 0
Error Seconds (Local/Remote):0 / 0
 
 
Please can anyone help? would a change of provider solve the problem?
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Distinguished Sage
Distinguished Sage
244 Views
Message 20 of 34

Re: slow upload speed 0.004 mb/s

your stats look ok can you run btspeedtester please

 

changing ISP would only help if you went to cable and may help if you went to an LLU provider



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