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Aspiring Contributor
182 Views
Message 31 of 34

Re: slow upload speed 0.004 mb/s

Did another speed test following a telephone call from a mod

 

down 5.85

up 0.00

ping 143.00

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Distinguished Sage
174 Views
Message 32 of 34

Re: slow upload speed 0.004 mb/s

i suggest you get back to the mods again
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Aspiring Contributor
148 Views
Message 33 of 34

Re: slow upload speed 0.004 mb/s

Engineer visited and aranged a lift and shift to another card in the exchange

 

results way better now and the download is at least twice as fast dispite the figures nearly the same

 

Download 5.85

upload 0.34

ping 37.13

 

From the 340 users of the card there have only been 2 complaints, but im guessing thats because the customer helpline staff just tell you its fine and nothing can be done, thats why it took me 12 months and was only resolved because of this forum, many many thanks.

 

I can now send emails again!

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Distinguished Sage
Distinguished Sage
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Message 34 of 34

Re: slow upload speed 0.004 mb/s

That`s good Smiley Happy

 

I did wonder about the exchange card, as some of the older DSLAMs used to suffer from this problem.

 

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