hello i came to bt from sky on the 16th of feb this year, the first two weeks i was getting 32 mbps download and 6 upload well now it has dropped to only 20 download but stayed at 6 upload which seem quite a big drop my stats arewith sky i was getting about 25 download and also i am having to reset the router every other day or more because of disconnections can anyone help
the manual resets and also drops in connection have resulted in the DLM increasing your noise margin to 16db normal 6db and this has caused your conenction speed to drop. looks like a banded profile
try quiet line test dial 17070 option 2 should be quiet and best with corded phone
are you using master or test socket or do you have an SSFP?
were you on sky fibre
I would try the test socket with a filter before you try for an engineer to eliminate your internal wiring as being the problem in case you get charged £129.99 for the visit
test socket shown by black arrow
thanks you have been so helpful after everything as settled down i might purchase a new router