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Beginner
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sound and picture dropouts

on the BT youview box keeps losing sound for a second or two and then you get a black screen also for a second or two
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Recognised Expert
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Re: sound and picture dropouts

I take it you're referring to the multicast extra channels, Fox, Discovery etc. It's a known issue and there is a workaround, hit pause for a second or two, then play.

 

https://community.bt.com/t5/YouView-Boxes/Sound-Dropouts-on-Internet-TV/td-p/1497730

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