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bhav
Beginner
711 Views
Message 1 of 11

speed drop page caused by Apple Time capsule????

hi all,

 

I have had BT infinity for about 2 months and prior to that I had regular 8MB broadband

 

the first fews days were great getting about 30-40MB

 

then the speed drops to below 1MB!!

 

I have an apple time capsule which is connected to the BT Homehub via ethernet for wireless printing, NAS drive, speakers and back up of my apple hardware (no windows based hardware in the home)

 

after numberous phonecalls to support this is what has happened:

 

  1. reboot openreach hub and BT homehub brings speed back up again
  2. First BT openreach engineers changed the white openreach modem
  3. Second engineer said that everything was fine but the Time Capsule was the cause..

I have searched online and cannot see any reason as the time capsule is working fine.. it has never needed any re-boot etc etc

 

please any advice would help

 

Thanks

 

Bhav

0 Ratings
10 REPLIES 10
sjtp
Guru
706 Views
Message 2 of 11

Re: speed drop page caused by Apple Time capsule????

You may be suffering http://community.bt.com/t5/forums/replypage/board-id/BTInfinity/message-id/51544 or a variant.  Also summarised in http://community.bt.com/t5/BT-Infinity/BT-Infinity-2-Home-Hub-3-Speed-drops-to-less-that-1Mbit-Uploa...

 

It looks as if you will have to suffer occasional drops and reboots or similar (as in the threads) until BT fix the Hub firmware.  Unlikely to be the Time Capsule.

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TheHorseman
Contributor
679 Views
Message 3 of 11

Re: speed drop page caused by Apple Time capsule????

Why are you using the Homehub at all? The Time capsule is a fully functional dual band wifi router and can completely replace the Homehub.

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bhav
Beginner
649 Views
Message 4 of 11

Re: speed drop page caused by Apple Time capsule????

Hi 

 

I did not know that i can do without the home hub...

 

how would i do that?

 

Thanks

 

 

0 Ratings
astar27
Expert
645 Views
Message 5 of 11

Re: speed drop page caused by Apple Time capsule????

just plug the time capsule into the ethernet port 1 on the openreach modem..
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bhav
Beginner
642 Views
Message 6 of 11

Re: speed drop page caused by Apple Time capsule????

Hi,

 

Thanks for that,

 

I have tried that. but the TC is creating a wireless signal but no internet.

 

If have the TC in connected to the ethernet of the HH then it is working

 

Am i missing somethng???

 

thanks for your help in advance

 

bhav

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astar27
Expert
639 Views
Message 7 of 11

Re: speed drop page caused by Apple Time capsule????

have you configured it to connect with the broadband username of bthomehub@btbroadband.com ?
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bhav
Beginner
633 Views
Message 8 of 11

Re: speed drop page caused by Apple Time capsule????

No.. so do i have to do a fresh setup for the TC?

 

and sorry but how do i do that?

 

Thanks again

 

🙂

0 Ratings
astar27
Expert
625 Views
Message 9 of 11

Re: speed drop page caused by Apple Time capsule????

i dont how you do it in the time capsule. im not familiar. try looking at this http://manuals.info.apple.com/en/TimeCapsule_SetupGuide.pdf
0 Ratings
bhav
Beginner
614 Views
Message 10 of 11

Re: speed drop page caused by Apple Time capsule????

done..

 

i was just being a little thick!!Smiley Happy

 

all sorted.

 

I do not have the BT HH3

 

lets see how the speed keeps up

 

thanks for all you help

 

bhav

0 Ratings