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Smirr
Newbie
1,096 Views
Message 1 of 10

temporary problem with Email ?

When I try and login to mail (BT Yahoo) from a notebook using IE10 I get the following message:

 

Sorry

We're experiencing a temporary problem with Email and are working to fix it as soon as possible. Please try again later. Sorry if this causes any inconvenience.

Go back to BT.com >

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9 REPLIES 9
Distinguished Sage
Distinguished Sage
1,087 Views
Message 2 of 10

Re: temporary problem with Email ?

Try a different browser such as Firefox or Chrome.

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Highlighted
prabtcom
Contributor
988 Views
Message 3 of 10

Re: temporary problem with Email ?

why ?

1. I don't know how to

2. I don't want to

3. It has worked for years uo until today

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barnpiece
Expert
983 Views
Message 4 of 10

Re: temporary problem with Email ?

It is not working here either. There must be some problem with the transfer from bt sign-in to Yahoo.

 

You can sign in by going to mail.yahoo.com and entering you btinternet email details.

 

Richard

 

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HalLivesOn
Aspiring Contributor
982 Views
Message 5 of 10

Re: temporary problem with Email ?

I'm also experiencing this problem.  I've tried Chrome and IE - neither work.

 

Edit: mail.yahoo.com took me straight to my emails without logging in but it won't let me download email from external servers.

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Distinguished Sage
Distinguished Sage
964 Views
Message 6 of 10

Re: temporary problem with Email ?


@prabtcom wrote:

why ?

1. I don't know how to

2. I don't want to

3. It has worked for years uo until today


Because in the absence of a working crystal ball, it's incumbent upon somebody seeking assistance from fellow customers to provide help with diagnostics.

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Distinguished Sage
Distinguished Sage
949 Views
Message 7 of 10

Re: temporary problem with Email ?


@prabtcom wrote:

why ?

1. I don't know how to

2. I don't want to

3. It has worked for years uo until today


As my answer was not directed at you I fail to see the relevance of your post or are you answering on behalf of Smirr whose question I was answering?

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Moderator
Moderator
938 Views
Message 8 of 10

Re: temporary problem with Email ?

Hi Everyone

 

Please keep it friendly, we want people to feel comfortable about posting their questions and answers on the forums.

 

I'm sorry to see you're having problems accessing your BT email. We've been able to login here so it looks like the problem has been resolved.

 

Thanks

Neil

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Distinguished Sage
Distinguished Sage
934 Views
Message 9 of 10

Re: temporary problem with Email ?

I don't see what is unfriendly about pointing out that a message, posted on an 8 month old thread appears out of context and makes no sense but if it is I will refrain from making any more answers on this thread. 

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HalLivesOn
Aspiring Contributor
920 Views
Message 10 of 10

Re: temporary problem with Email ?

Hi Neil,

 

Thanks for posting about the update - it's working here as well, thank goodness.

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