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harvestmoonuk
Aspiring Contributor
839 Views
Message 1 of 6

unable to receive international texts

I ported my number to BT on 27/06/16, and since doing this i am

unable to get texts from  friends who live abroad.

Anyone else have this problem? and if so any solutions?

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5 REPLIES 5
Klr
Contributor
825 Views
Message 2 of 6

Re: unable to receive international texts

I setup a post not receiving Txts from Twitter when resetting password and pre ordered food on hungry house and said would send a txt when order has been accepted no Txts received don't think it's the same problem though there is a setting on your BT account regarding international Txts though might solve it
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Klr
Contributor
824 Views
Message 3 of 6

Re: unable to receive international texts

If you login your BT account then click on the tab "tools to manage your spend" there's an international setting on there also monthly spend cap and premium rate numbers.
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harvestmoonuk
Aspiring Contributor
817 Views
Message 4 of 6

Re: unable to receive international texts

Hi Kir,

Thanks for your help, i have had a look at what you

said and its to stop making calls or sending from UK.

I can send texts abroad just cannot receive them,

have no idea what the problem is.

thanks

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LeonAB
Beginner
698 Views
Message 5 of 6

Re: unable to receive international texts

Did you ever get an answer to this?  We are having same problem.

 

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Klr
Contributor
645 Views
Message 6 of 6

Re: unable to receive international texts

Sorry for late reply didn't get an email bout new message. I didn't get a proper answer no
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