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Message 1 of 46

unbelivable ........ beyond belief ·

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ive had a poor service since the start of my contract which was February slow speed every evening ,drops less then half the speed, I was told that it was the dslam which was causing it

not only my home but other too ,soon ill be seeing next February 

 

it annoys me but makes me laugh at the same time when I see the bt adverts on tv saying your get full speed around the house when the cant even get full speed to my house

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Message 2 of 46

Re: unbelivable ........ beyond belief ·

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Run btspeedtester with an Ethernet connection and post results  first when speed is OK and then again when speed low



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Message 3 of 46

Re: unbelivable ........ beyond belief ·

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done it so many time on here and nothing changed since the install ,

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Message 4 of 46

Re: unbelivable ........ beyond belief ·

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Your choice   Without the information I doubt you will make any progress which I thought was the reason for posting again. First time BT could not find any congestion problems with your line



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Message 5 of 46

Re: unbelivable ........ beyond belief ·

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Untitled.png

 

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Message 6 of 46

Re: unbelivable ........ beyond belief ·

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The dslchecker confirms you have a great 80/20mb connection being max for fibre 2. It does not give any information about download speed



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Message 7 of 46

Re: unbelivable ........ beyond belief ·

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plus when I use the bt speedtest checker it just constantly doing the down load speed and doesn't move over to the upload speed 

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Message 8 of 46

Re: unbelivable ........ beyond belief

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it dose show the line inpackted

 

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Message 9 of 46

Re: unbelivable ........ beyond belief

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3 miutes testing and it never went over to the upload test3 min.png

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Message 10 of 46

Re: unbelivable ........ beyond belief

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just done a test on the bt web sitetested on the bt site.png

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