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Distinguished Sage
Distinguished Sage
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Message 11 of 13

Re: unlimited broadband upload speed


@john46 wrote:
sounds like a misunderstanding as the two speeds quoted are the same

it's more than that as nobody could sell you a product that has 7/10 upload as FTTC is not available only adsl



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Aspiring Expert
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Message 12 of 13

Re: unlimited broadband upload speed

If that's what they said to you on the phone then that's misleading yes. They would have recorded the sales call as I was informed they keep these on record (this is how they discovered I wasn't given accurate information about my minimum speed). Escalate it to the cancellation / complaints team and ask them to listen to the call.
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Distinguished Sage
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Message 13 of 13

Re: unlimited broadband upload speed

i fully agree imj there is no way that upload would have available except as you say infinity had been an option
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