Can anyone help me? I have always been a bt broadband customer, on Thursday i had my connection up graded to a faster bt broadband, all worked ok then 3 hours later my HH5 shows a steady orange light and i have no internet
I have done all the usual checks (switch off/change adsl filter etc) and still nothing!
Any ideas would be most welcome before the wife strangles me lol
Solved! Go to Solution.
Can you post your line stats from the HH5 please? These are in Troubleshooting/Helpdesk on the web interface at http://192.168.1.254
Lines 1-13 will be enough
Welcome and thanks for posting dirtybri.
I think we need to take a closer look at this for you. Can you drop me an email with your details? You'll get the 'contact us' link in my profile.
I suggest you try a factory reset of the hub
Looks like the enigneer visi got this sorted for you dirtybri. If you have any other problems let us know and we'll be happy to help.